Patient Service Representative

Welcome to the largest health ecosystem in Colorado and western Kansas. Welcome to living your mission among thousands of people on fire to live theirs too. Welcome to options, possibilities and values that guide exceptional care. Welcome to extremely important industry challenges and opportunities to solve complex problems. Welcome to highly intelligent teams, overflowing community and the wholeness of mind, body and spirit that is Centura Health.

You have a purpose, unique talents and NOW is the time to embrace it, live it and put it to work. At Centura Health, we value incredible people with incredible skills – but your commitment to a greater cause is something we value even more.

Job Summary:

• Provide clerical/office support within a physician clinic, including, but not limited to reception, telephone, medical records, charge entry, referrals, and retrieval of medical information from internal and external systems and sources.
• Also provide support by facilitating, communicating, and collaborating with both the healthcare team and the patient/family to identify and meet the physical, emotional, and spiritual needs of the patient. 

Essential Functions:

• Greet patients/caregivers and provide whatever assistance needed in a manner that reflects the high quality of services with the understanding that the provision of quality medical care requires active teamwork and professional conduct.
• Schedule and confirm patient appointments and revise appointments as needed.
• Thorough and confidential maintenance of patient charts and records including importing and communication of scanned
  documents.
• Planning for patient appointments prior to their arrival, to include insurance coverage and medical record needs.
  Obtain and process appropriate payments at time of service.
• Verify accuracy and update all demographic data in the electronic health record, and identify communication and financial barriers; contribute to the patient plan of care in collaboration with the interdisciplinary team if barriers are identified. 

Additional relocation bonus may apply based on geographical location. Must be hired into a full-time or part-time position; PRN positions are not eligible. Some exclusions may apply.  

This job description is not intended to be an exhaustive list of all duties. Employee may perform other related duties as assigned.

In addition to bringing your whole self to the workplace each day, qualified candidates will need the following:

• Previous work history that demonstrates basic office and computer skills, filing, telephone answering, reception, basic knowledge of computer software i.e. Microsoft Word, E-mail, Excel , etc.
• Knowledge of medical terminology and medical insurance payers, preferred
• High School Diploma or GED required

Physical Requirements - Sedentary Work - prolonged periods of sitting and exert/lift up to 10 lbs. force occasionally

When people and places align, incredible things happen. Just like the 21,000+ amazing associates who work here, every community within Centura Health’s connected ecosystem has its own unique history, story, and personality.

Littleton Adventist Hospital is a 231-bed, full-service medical center delivering quality care and Level II emergency care for more than 28 years. Located in the Denver suburb of Littleton, CO, the hospital is surrounded by residential neighborhoods, retail, dining, Littleton’s charming “old town” area, and abundant outdoor space with trails, nature centers and golf courses. In addition to numerous awards for care excellence, we are also leading the way in health care environmental sustainability. Our associates are actively engaged in protecting the health of our environment, working tirelessly to minimize negative environmental impacts. Our sustainable achievements have been recognized with several local and national awards, including the Top 25 Environmental Excellence Award from Practice Greenhealth for three consecutive years (2014- 2016). If you want to be part of a team where our mission to care touches more than just the patient, we look forward to meeting you.

$18.00 - $27.77

We provide whole person care and understand that a comprehensive benefits package will enrich the lives of our associates at work and at home.  At Centura Health we offer exceptional benefits to eligible associates. Our total rewards are designed with your well-being in mind and may include:

• 401K, which includes matching when eligible.
• Three Health Insurance Plan Options including covering eligible dependents.
• Two Dental Insurance Plan Options including covering eligible dependents.
• Vision Insurance including covering eligible dependents.
• Daycare & Medical Flexible Spending Account Options
• Leaves of Absence.
• Short Term Disability
• Long Term Disability
• Life Insurance
• Voluntary Benefits including Hospital Indemnity Coverage, Critical Illness, Accident, Permanent Life insurance, and Norton LifeLock.
• Paid Time Off
• Spouse & Child/Dependent Life Insurance Coverage Options
• Shift Differentials
• Employee Wellness Resources
• Employee Assistance Programs
• Tuition Reimbursement
• Shift differentials
• Relocation assistance based on location.
• Associate Discounts for phone, cell phone plans, Auto Insurance, Home Insurance, Auto Buying, Pet Insurance, and much more...

The pay rate for this position is listed above and varies based on experience, skills, and comparison to others who are already in this role.

If you do not see the pay for this position listed above or see an estimate, it is because you are on a second party job board.  Please visit www.centura.org/careers to apply and see the pay range for this role.  All of our pay ranges are posted clearly on the Centura Health Careers site.